Legal

Terms & Conditions

Last updated:

These terms set out how we work together — what we deliver, what we need from you, who owns what, and where the limits sit.

Introduction

These Terms & Conditions govern the use of the BrandB website and the professional services provided by BrandB.

By engaging BrandB or using our website, you agree to these Terms & Conditions.

If you do not agree with these Terms, please refrain from using our services.

About BrandB

BrandB is a digital growth agency providing services including, but not limited to:

  • Website Development & Visibility
  • AI Studio
  • Social Media Video
  • Brand Photography
  • Digital Strategy
  • Content Creation
  • Creative Consulting

Quotations and Agreements

All quotations are without obligation unless explicitly stated otherwise.

An agreement becomes effective when:

  • the client accepts the quotation in writing;
  • both parties sign an agreement; or
  • BrandB starts the requested work with the client’s approval.

Scope of Work

Each project is carried out according to the agreed proposal or quotation.

Work outside the agreed scope may require additional time and costs.

Any requested changes after approval of the original scope may be treated as additional work.

Client Responsibilities

The client agrees to:

  • provide accurate information;
  • deliver required materials on time;
  • review deliverables within a reasonable timeframe;
  • obtain all necessary rights for supplied materials;
  • cooperate during the project.

Delays caused by missing information or delayed feedback may affect delivery schedules.

Pricing and Payment

Unless agreed otherwise:

  • prices are exclusive of applicable taxes;
  • invoices must be paid within the agreed payment term;
  • overdue payments may result in suspension of work.

BrandB reserves the right to charge interest and collection costs where permitted by law.

Delivery and Timelines

Estimated delivery dates are provided in good faith.

Project timelines depend on:

  • timely client feedback;
  • availability of required materials;
  • project complexity.

BrandB is not liable for delays caused by circumstances outside its reasonable control.

Revisions

Projects include the number of revision rounds specified in the quotation.

Additional revisions requested after approval may be billed separately.

BrandB aims to maintain a collaborative review process while keeping projects efficient.

Intellectual Property

Unless agreed otherwise in writing:

BrandB retains ownership of:

  • concepts;
  • designs;
  • source files;
  • development frameworks;
  • templates;
  • workflows;
  • internal systems;
  • methodologies.

Upon full payment, the client receives the agreed usage rights for the final deliverables.

Third-party software, fonts, plugins and licensed assets remain subject to their respective licences.

AI-Assisted Services

BrandB uses artificial intelligence to support creative and technical workflows.

AI may assist with:

  • writing
  • research
  • ideation
  • image generation
  • video production
  • workflow automation

However:

  • every professional deliverable is reviewed by a human where judgement or factual accuracy is required;
  • AI serves as a creative tool and does not replace professional expertise;
  • BrandB cannot guarantee that AI-generated outputs are entirely free from factual inaccuracies or similarities to publicly available content.

Clients remain responsible for reviewing final deliverables before publication.

Photography and Video

Unless otherwise agreed:

BrandB retains copyright to all original photographs and video footage.

Clients receive the agreed licence to use the final edited material.

Raw files are not included unless specifically agreed.

BrandB may use completed work for portfolio and promotional purposes unless a written confidentiality agreement states otherwise.

Website Development

BrandB develops websites according to the agreed specifications.

Unless included in the quotation, BrandB is not responsible for:

  • third-party hosting issues;
  • software updates after delivery;
  • changes made by third parties;
  • search engine rankings;
  • changes to external platforms.

SEO and Visibility

BrandB applies recognised best practices for technical SEO and online visibility.

However, search engine algorithms continuously evolve.

Therefore, BrandB cannot guarantee:

  • specific rankings;
  • indexing;
  • traffic levels;
  • business results.

Confidentiality

Both parties agree to treat confidential information as confidential.

Information obtained during the project may not be disclosed to third parties unless required by law or agreed in writing.

Limitation of Liability

BrandB performs all services with reasonable care and professional diligence.

To the maximum extent permitted by law, BrandB shall not be liable for:

  • indirect damages;
  • consequential damages;
  • loss of profits;
  • loss of data;
  • business interruption;
  • decisions made based on delivered work.

Where liability exists, it shall be limited to the amount paid by the client for the relevant project.

Third-Party Services

Projects may involve third-party platforms such as:

  • hosting providers;
  • cloud services;
  • AI platforms;
  • analytics services;
  • payment providers;
  • marketing tools.

BrandB is not responsible for outages, policy changes or service interruptions caused by third-party providers.

Force Majeure

BrandB shall not be held liable for delays or failure to perform resulting from circumstances beyond its reasonable control, including but not limited to:

  • internet outages;
  • cyber incidents;
  • natural disasters;
  • governmental actions;
  • illness;
  • supplier failures.

Portfolio Rights

Unless otherwise agreed in writing, BrandB may display completed projects within its portfolio, website and promotional materials.

Confidential projects will never be published without permission.

Termination

Either party may terminate an agreement in accordance with the agreed terms.

Work completed up to the termination date remains payable.

Any completed intellectual property remains subject to these Terms.

Changes to These Terms

BrandB may update these Terms & Conditions from time to time.

The latest version will always be published on our website.

Governing Law

These Terms & Conditions are governed by the laws of the Netherlands.

Any disputes shall be submitted to the competent Dutch courts unless mandatory law provides otherwise.

Experimental Technologies

BrandB continuously evaluates emerging technologies, including artificial intelligence, automation and creative software. Where innovative technologies are used within a project, they are selected with professional care and always intended to improve quality, efficiency or creative possibilities. The use of such technologies does not alter the professional responsibility of BrandB for the agreed deliverables.

Contact

For questions regarding these Terms & Conditions, please contact:

BrandB hello@brandb.nl brandb.nl The Netherlands

Back to contents